Recruitment: Confirmed consultant Inbound (Marketing Automation) & Sales (CRM)

Our consulting firm specialized in CRM and Marketing Automation ,  Marketing Management IO (MMIO) is recruiting a new talent to continue its growth: the best Inbound consultant (CRM and Marketing Automation). Diamond partner of the world No. 1 publisher Hubspot, MMIO is one of the leaders in France in the specialty.  techbizcenter

Who are we ?

Pioneers and leaders of this methodology in the French overseas departments and territories and part of the French top 5, we are an agency certified as a Diamond partner by the CRM / marketing automation publisher Hubspot , world leader in inbound marketing.

Located in Saint Denis ( Reunion Island ) , we offer a stimulating work environment with an enthusiastic team!  technologywebdesign

•             Our job: the Inbound Marketing (marketing automation) & Sales (CRM deployment). We cover the entire customer lifecycle; from the acquisition of a prospect to the recommendation, through activation, sales optimization and loyalty

•             Our mission: to transform the marketing, sales b2b companies and customer relations departments of our clients by providing them with modern methods and the tools that go hand in hand

•             Our vision: Build a competitive advantage among our customers who have a positive impact on their growth and their environment

We work in the Indian Ocean but have a third of our customers in France, Spain, the Caribbean, Belgium and Germany.

We are also partners of other leading publishers such as Shopify, Semrush, Aircall, Ringover, PayPlug, Pandadoc etc.  healthnutritionhints

We have experienced steady growth since 2015. Our market (CRM, sales and marketing automation) will double by 2024.

In 2020, one of our clients obtained the 1st national prize for the best digital strategy at Inbound Marketing France.

The working environment

•             Values:   "Customer first": build the success and growth  of our customers , deliver them the best service, never renounce quality, favor transparency and constant improvement. Work with confidence too. Rely on competent, expert and reliable employees with values and ambitions.

•             Vision:  We offer you a profession of the future, in perpetual evolution, in a market which will double within 3 years . Yes, inbound marketing is the marketing of tomorrow (already today)

•             Objectives:   To have an impact on our customers! Help our clients achieve their objectives by providing the best strategy to adopt for their audience and the best SAAS tools for sales, marketing and customer relations departments (after-sales service, Ticketing, NPS score)

•             Method: We will train you in the  Inbound Marketing and Sales methods of our agency. We apply to ourselves what we do for our customers! techgeeksblogger

•             Means: We use the best tools on the market including HubSpot, Semrush, Slack, Teamgantt .... We have offices where we are well installed and where a Mac book or PC awaits you.

•             Measurement: We measure almost everything. You have access to the analysis of your performance. We share our successes and areas for improvement.

•             Motivation: You are an integral part of the CSM (Customer Success Manager) pole and will have a fixed + variable compensation, depending on your profile / value / what you bring (+ efficient mutual and provident fund, vacation bonus according to the Syntec digital CCN, costs). The position is scalable. The training is continuous.

•             Leaders: we are  the 1st Hubspot agency in the French overseas departments and territories and in the TOP 5 agencies in France and Spain . 

You, the ideal profile

We are looking for a person capable of managing their own customer accounts and their service providers-partners in complete autonomy (account manager / customer success manager type). He or she should have business, marketing and technical skills.

We particularly appreciate the profiles:

•             solutions oriented

•             optimistic

•             involved

•             reliable

•             resilient

•             of "common sense", which by their attitude, seek continuous improvement, for the success of their customers (and theirs).

Training

As project become more and more complex and technical, it is a priori preferable to have polished the benches of an engineering, business / marketing or communication school .  techiescity

But we are open to all types of experienced profiles , even self-taught web users who are very customer-oriented and fascinated by the customer experience .

Experience and prerequisites:

•             You already have least 3 years of experience (consultant / consultant / agency / advertiser) and have very good interpersonal skills. You are used to managing customers in B2B.

•             You are comfortable with most digital marketing, sales, ticketing or project management tools: CMS, CRM, emailing tool, SEO tools, Google analitycs, Google TM, Datastudio ...

•             You are "business" oriented and are a reliable and comfortable interlocutor in presentations and meetings with COMEX / CODIR leaders (marketing director, sales director, CIO, HRD, CEO or even CEO)

•             You have your 1st level of Inbound Marketing certification (there are 30 ...) . If not yet, you must pass it here (free) before applying .

•             You have a global vision of a company's marketing and sales issues: from acquisition to recommendation, including the sales process.

The advantages that make the difference

•             Ideally, you are already familiar with  HubSpot , our daily work tool. A definite asset.

•             You have worked in complex environments (SAAS, CRM ...)

•             CRM or marketing automation experience (SalesForce, Pardot, Marketing cloud, Marketo or Dynamics) is highly appreciated. Even more if you are able to write specifications or model data flows (mapping, API, web service, JSon, API Rest ... are familiar without being a crack of the code, node.js and his cousins)

•             You have a strong web culture   (SEO, blog ...) and a capacity for synthesis and analysis (KPI)

•             Oh my God ! The continuing education we offer through HubSpot (and others) are in original version, just like in the series you probably stream.

•             You are closely or remotely attached to Reunion . Good ?

Your Mission: 40% strategy, 40% advice and 20% operations

The position is based in Saint-Denis (Reunion Island) with the possibility of working in a home office. You work for our clients but also for our agency. 

•             You have, depending on your profile, an operational onboarding of 4 to 8 weeks to fully understand the tools and understand our processes

•             At the end of this period, we entrust you with the responsibility of one or more customer accounts, one or more service providers / partners

•             You participate in the definition of the objectives, challenges and digital strategy  of your customers and are the guarantor of its success

•             You work in close relation with the teams of the OPS pole which is in charge of carrying out the creation of automated scenarios, segmented lists, emailing, landing page, call-to-action, form, tactical ads ...

•             Data: you analyze  the results of your actions and are a source of proposals to improve KPIs and achieve the objectives set with the client

•             You free up time in your schedule to train yourself and stay on top of the latest sales and marketing developments

•             You are required to train our clients' teams

•             You will participate in the marketing of the agency (participation in a webinar, writing a blog article ....)

•             You actively contribute to the sales and marketing transformation of the agency's clients.